Final Sale & No Returns Policy

At A'LibrasJewels, we want our customers to be completely satisfied with their purchases. However, items are considered final sale and are not eligible for returns, exchanges, or refunds. Please review our policy below to understand our guidelines for final sale items.

Exceptions & Damaged or Defective Items

In the rare case that you receive a damaged or defective item, we are happy to assist you. Please follow these steps:

• Contact us within 7 days of receiving the product.
• Provide your order number and photos of the damaged or defective item.
• We will either send you a replacement or issue a refund for the item, depending on the situation.

  Refunds

  If a refund is approved (for reasons such as damage or a defective product), it will be processed to the original payment method. Refunds may take 5-7 business days to appear on your account, depending on your payment provider.

  Order Modifications & Cancellations

  • Once an order has been processed or shipped, we cannot modify or cancel it. Please double-check your order before submitting it.
  • If you need to cancel or make a change to an order before it has been processed, please contact us immediately at [Your Contact Email].

    Contact Us

    If you have any questions or concerns about our final sale or no returns policy, please contact our customer service team:

    • Email: Alibrasluxury@gmail.com 
    • Phone: 561-512-2573
    • Hours: Monday to Friday, 9:00 AM - 5:00 PM (Timezone)

    We’re here to help and ensure that you have a great shopping experience.