Shipping Policy

Shipping Policy

Thank you for shopping with us! We're committed to providing you with an excellent shopping experience, which includes fast, reliable shipping. Below are the details regarding our shipping process:

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the following business day.
  • Please ensure that your shipping address is correct to avoid any delays.

2. Shipping Methods & Delivery Times

We offer a range of shipping options to meet your needs. The following are estimated delivery times for each method:

  • Standard Shipping:
    • Delivery Time: 3-7 business days
    • Cost: $X.XX (or free on orders over $XX)
  • Expedited Shipping:
    • Delivery Time: 2-4 business days
    • Cost: $X.XX
  • Express Shipping:
    • Delivery Time: 1-2 business days
    • Cost: $X.XX

Please note: Delivery times are estimates and may vary due to factors such as weather conditions, shipping carrier delays, or holidays.

3. International Shipping

We currently offer international shipping to the following countries:
[List of countries]

  • International shipping fees and delivery times will vary depending on your location.
  • Customs duties, taxes, and other import fees may apply and are the responsibility of the customer.
  • Please check with your local customs office for any information on possible charges.

4. Shipping Charges

Shipping charges are calculated based on your order's weight, size, and destination. You can view your shipping options and charges at checkout before you finalize your purchase.

  • Free Shipping: We offer free standard shipping on orders over $XX.
  • Promo Codes: From time to time, we may offer special promotions that include free or discounted shipping. Be sure to check for any current offers!

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to check the status of your delivery.

If you haven't received your tracking information within 48 hours of placing your order, please contact us at Alibrasluxury@gmail.com.

6. Shipping Restrictions

  • We currently only ship to physical addresses and cannot deliver to P.O. boxes or APO/FPO addresses.
  • We reserve the right to cancel any orders that may be affected by shipping restrictions, including undeliverable addresses.

7. Address Changes & Order Issues

  • If you need to change the shipping address after placing an order, please contact us as soon as possible. We cannot make changes once the order has been shipped.
  • If your package is lost or damaged during shipping, please contact us immediately. We will work with you to resolve the issue, either by replacing the item or offering a refund, depending on the situation.

 

8. Questions?

If you have any questions about shipping or need assistance, please don't hesitate to contact us:

  • Email: Alibrasluxury@gmail.com
  • Phone: 561-512-2573
  • Customer Service Hours: Monday to Friday, 9:00 AM - 5:00 PM (Timezone)

Thank you for choosing A'LibrasJewels! We look forward to delivering your order and hope to serve you again soon.